Privacy Policy

1. Information we collect

When you contact Astra Software, request a free website preview, or inquire about our website services or optional content updates, we may collect your name, business or project name (if provided), email address, Instagram handle, current website, phone number, inquiry type, and any message or other information you choose to provide.

When you subscribe to our website services, payment details are processed by Stripe. Astra Software does not receive or store your full card number. Stripe may collect billing and payment information needed to process the transaction and manage the subscription.

Our hosting providers may receive standard technical information, such as an IP address, browser type, device information, and request logs, to deliver and secure the website.

2. How we use information

We use information to respond to inquiries, prepare proposals, provide websites and related services, process payments, communicate about an account or project, maintain security, and meet legal or accounting requirements.

We do not sell personal information or use contact-form information for unrelated advertising.

3. Service providers

We use service providers to operate the business. These may include Vercel for website hosting and deployment, Resend for contact-form email delivery, Stripe for payment processing and subscription billing, domain registrars for domain services, and Google Workspace for business email and documents.

These providers process information only as needed to provide their services, subject to their own privacy policies and terms.

4. Retention and security

We keep information for as long as reasonably necessary to provide services, manage business records, resolve disputes, and meet legal or accounting obligations. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

5. Your choices and access requests

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual requirements. You may also ask questions about how your information is handled.

6. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

7. Changes to this policy

We may update this policy when our services or legal obligations change. The current version will be posted on this page with its effective date.

8. Contact

For privacy questions or requests, contact [email protected].